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Sep 29, 2020

One of the largest airline IT conferences gathers representatives of 70 airlines | Despite the challenges faced by the airline industry, Lufth

One of the largest airline IT conferences gathers representatives of 70 airlines | Despite the challenges faced by the airline industry, Lufthansa Systems presents cutting-edge innovations and welcomes new customers

Around 500 users will come together today at the 13th edition of the Airline Forum, the airline IT user conference organized by Lufthansa Systems. The Airline Forum unites around 70 airlines from all over the world who successfully use the ground operations solutions and commercial solutions from Lufthansa Systems. This year’s instalment of the Airline Forum entitled “Transforming into the ‘New Normal’” will see the user community meet in a fully virtual format for the first time in the event’s long-standing history. Coming together on a digital platform, the participants will learn about the latest developments in the portfolio offered by the airline IT specialist that will help airlines to navigate through the crisis and return to the skies.

The use of modern technologies and a solid data basis will be key for the industry to get back on track after the global standstill of air passenger traffic. Data analyses, machine learning algorithms, other artificial intelligence (AI) methods and cloud solutions will enable airlines to make better and faster decisions in a constantly changing market environment. At the Airline Forum, Lufthansa Systems presents its latest innovations that enable airlines to transform their business to this “New Normal”. Faced with the need to optimize capacity utilization and recover from the economic downturn, industry players will benefit from the latest developments such as the optimizers for hub restructuring in network planning and scheduling, the enhanced functionalities for easier interaction between crew members in NetLine/Crew and the New Demand Indicators (NDI) Dashboard.

Due to the challenges arising in the wake of the global pandemic, airlines now more than ever appreciate the benefit of such innovative solutions. “Despite the difficulties faced by the industry, we were able to attract several new external customers recently and are particularly proud to welcome Air Transat, the Air Transport Services Group (ATSG), NEOS and Pegasus Airlines at the Airline Forum,” said Olivier Krueger, CEO of Lufthansa Systems. “The first-hand feedback provided by our airline customers at the conference will contribute directly to the continual improvement of our solutions, which is why the close exchange with our user community is vital for a sustainable recovery and the successful future of our industry.”

This years’ edition of the Airline Forum features a high-profile keynote speech and a broad range of expert-led sessions covering all topics that move airlines most in the current situation. Olivier Krueger and Dr. Thomas Wittmann, both CEOs of Lufthansa Systems, will kick-off the event with their opening remarks, and they are pleased to welcome Dr. Roland Schütz, EVP and CIO Lufthansa Group Airlines and Digital Initiatives, as keynote speaker. In his presentation, he will provide insights into the role played by IT in times of COVID-19. Attendees can choose their own individual program from eight product tracks and 48 product sessions. Dedicated breakout sessions will help create an informal environment, where all participants have the opportunity to connect with product experts and users from other airlines.

On the path to recovery: digital event formats drive customer dialogue in the “New Normal”

The pandemic is accelerating the adoption of digital ways of engaging that reduce the number of in-person events and facilitate remote exchange with customers. Responding to the need for social distancing while enabling close customer interaction, Lufthansa Systems launched an online conference series back in April. Called “Let’s talk about IT”, this conference series features Lufthansa Systems experts openly sharing their expertise to support airlines in adapting to the new circumstances faster and more efficiently. After eight editions, the virtual events season continued with the Lido User Group Conference 2020, an industry-leading flight operations solutions user conference, which took place virtually with more than 380 attendees from 110 airlines.

“We are delighted to see so many of our customers participate in our virtual events. Even though the format is different, these events continue to deliver tangible benefits for our customers,” said Dr. Thomas Wittmann, CEO of Lufthansa Systems. “Meeting industry colleagues and exchanging ideas has always been an important foundation of our business – whether in-person or on a digital platform. In these turbulent times, we are doing our best to facilitate remote interaction, maintaining a close dialogue with our customers and preparing them for the full restart of the airline business.”

Caption (copyright: Patrick Kuschfeld): Lufthansa Systems welcomes about 500 participants at the virtual Airline Forum, one of the largest international airline IT conferences.

Further images can be found in the download section of our website at:
https://www.lhsystems.com/about-us/downloads/image-library

 

About Lufthansa Systems
Lufthansa Systems GmbH & Co. KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. Over 350 customers worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. The company is celebrating its 25th anniversary in 2020 and, in addition to its headquarters in Raunheim near Frankfurt/Main, Germany, now has offices in 16 countries.

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Sep 17, 2020

ATSG’s airlines will use the integrated IOCC suite from Lufthansa Systems to enhance crew and operations management and flight planning

ATSG’s airlines will use the integrated IOCC suite from Lufthansa Systems to enhance crew and operations management and flight planning

Lufthansa Systems and Air Transport Services Group, Inc. (ATSG) today announced an agreement to implement Lufthansa Systems’ industry-leading Integrated Operations Control Center (IOCC) solutions at each of ATSG’s individual cargo airlines, Air Transport International and ABX Air. The recently signed contract enables each airline to swiftly migrate to the proven Lido Flight 4D flight planning system, monitor flight operations with NetLine/Ops ++ and manage its crews with NetLine/Crew.

In today’s environment, air service providers are looking for tools that address changing market dynamics and enhance swift adaptability. The IOCC suite from Lufthansa Systems will put ATSG’s airlines in a position to improve efficiencies and boost adaptability throughout their operations. “Safety is our top priority and the solutions from Lufthansa Systems allow our flight operations teams to fully focus on safety and efficiency with each flight,” said Rich Corrado, chief executive officer of ATSG. “Also, the efficiency achieved with this system improves the overall sustainability of our airline operations.”

The Lido Flight 4D flight planning solution calculates the most suitable and efficient trajectory for each flight based on all relevant flight data, such as weather conditions, the current airspace situation, fully integrated notice to airmen (NOTAMs) and further restrictions that may apply. The solution offers many integrated and automated functionalities that reduce the workload of flight dispatchers who can focus on what really matters – safe and efficient flight planning. NetLine/Ops ++ monitors current flight operations. ATSG’s airlines can use this solution to avoid disruptions and significantly lower the costs incurred by delays. Its management-by-exception approach enables operations controllers to focus on critical flights which require a fast reaction. NetLine/Crew supports ATSG across the full crew management process from planning to crew assignment and tracking.

“We are particularly proud that a fast-growing US-based passenger and cargo carrier airline group selected us as their new provider and are delighted to welcome ATSG as our new customer,” said Norbert Mueller, Senior Vice President, Regional Management Americas. “By implementing the three solutions, ATSG’s airlines will boost its responsiveness in what is an environment dominated by constantly changing customer demands and optimize its growing operational complexity.”

Caption (Copyright: Lufthansa Systems): ATSG’s airlines improve operational efficiencies by implementing the solutions Lido Flight 4D, NetLine/Crew and NetLine/Ops ++ from Lufthansa Systems.

 

About Air Transport Services Group, Inc.
ATSG is a leading provider of aircraft leasing and air cargo transportation and related services to domestic and foreign air carriers and other companies that outsource their air cargo lift requirements. During the pandemic, ATSG has reacted quickly to meet changing customer demand, empower an expanding e-commerce market, and ensure the flow of vital supplies and personnel under very challenging conditions. ATSG, through its leasing and airline subsidiaries, is the world's largest owner and operator of converted Boeing 767 freighter aircraft. Through its principal subsidiaries, including three airlines with separate and distinct U.S. FAA Part 121 Air Carrier certificates, ATSG provides aircraft leasing, air cargo lift, passenger ACMI and charter services, aircraft maintenance services and airport ground services. ATSG's subsidiaries include ABX Air, Inc.; Airborne Global Solutions, Inc.; Airborne Maintenance and Engineering Services, Inc., including its subsidiary, Pemco World Air Services, Inc.; Air Transport International, Inc.; Cargo Aircraft Management, Inc.; LGSTX Services, Inc., and its wholly owned subsidiary TriFactor Solutions LLC; and Omni Air International, LLC. For more information, please see www.atsginc.com.



About Lufthansa Systems
Lufthansa Systems GmbH & Co. KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. Over 350 customers worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. The company is celebrating its 25th anniversary in 2020 and, in addition to its headquarters in Raunheim near Frankfurt/Main, Germany, now has offices in 16 other countries.

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Aug 27, 2020

The New Demand Indicators Dashboard helps the air travel industry to optimize capacity on the road to recovery from the global standstill of air passenger traffic

The New Demand Indicators Dashboard helps the air travel industry to optimize capacity on the road to recovery from the global standstill of air passenger traffic.

Lufthansa Systems today announced the launch of the New Demand Indicators (NDI) Dashboard, a web-based solution that displays schedule insights, weekly market size updates and current travel restrictions through an intuitive and user-friendly interface. The newly developed NDI Dashboard enables businesses operating in the aviation industry to analyze and evaluate ever changing supply and demand trends. Based on comprehensive information on scheduled vs. flown flights, supply-driven market size estimates and COVID-19 travel restrictions, decision-makers are able to make smart data-driven choices when rebuilding airline networks in the recovery phase.

The COVID-19 pandemic has brought global air passenger traffic almost to a complete halt. “In these turbulent times we have been working hand in glove with our customers and discovered that most airlines were facing similar challenges,” said Simon Zemitis, Head of Network Operation Products at Lufthansa Systems. “We realized that airlines need a faster and a more flexible approach to adapt to new market conditions. To tackle this challenge, we developed an innovative solution that makes reliable market intelligence available promptly. Leveraging an agile development framework, we were able to come up with the brand new tool within just a few weeks.”

Based on industry-leading data sources and Lufthansa Systems’ proprietary models and algorithms, the NDI Dashboard includes the following key intelligence:

  • Scheduled vs. flown flights: Due to the current volatility in the air travel market, it is important to understand which airlines are resuming flight operations and what routes they are operating again. In order to facilitate network planning tasks, the dashboard compares scheduled flights with flights actually flown and filters the results at various levels such as by airline or by route.
     
  • Passenger demand: In normal times, historical passenger demand figures are an important source for understanding passenger behavior and determining future passenger demand. In times of COVID-19, these historical figures only have limited informative and predictive value. Lufthansa Systems has developed an innovative approach that reliably estimates current market sizes using an optimization algorithm based on supply indicators. By integrating this information into the dashboard, users can follow the development of relevant markets with just a few clicks, both on a global level and for specific routes.
     
  • Travel restrictions and COVID-19 case trends: In the current situation, travel restrictions triggered by COVID-19 are changing rapidly. Based on Lufthansa Systems’ flight planning solution Lido Flight, valid travel restrictions are extracted from Notices to Airmen (NOTAMs), processed and made available in the dashboard. The tool provides an extensive overview of COVID-19 related passenger and operational restrictions. It also displays the development of COVID-19 cases for each country. This gives airlines the opportunity to implement protective measures in time or to adjust the route network accordingly.

The NDI Dashboard is a lean web-based application featuring a user-friendly interface and clear visualization. “The concept was powered by our extensive network planning expertise, strong data science know-how and access to leading airline industry data sources,” said Jan-Peter Never, Product Owner NDI at Lufthansa Systems. “The information displayed in our dashboard can be downloaded, allowing users to further process and integrate the data into Lufthansa Systems’ solutions or other applications. Several airlines are already accessing the beta version of the NDI Dashboard and we look forward to making it available to a wider audience including airports and other stakeholders in the aviation industry.”

To access the NDI Dashboard visit: https://ndi.lhsystems.com/

Caption (copyright: Lufthansa Systems): The recently developed New Demand Indicators Dashboard provides information on current supply and demand behavior to businesses operating in the aviation industry.

Further images can be found in the download section of our website at:
https://www.lhsystems.com/about-us/downloads/image-library

 

About Lufthansa Systems
Lufthansa Systems GmbH & Co. KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. Over 350 customers worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. The company is celebrating its 25th anniversary in 2020 and, in addition to its headquarters in Raunheim near Frankfurt/Main, Germany, now has offices in 16 countries.

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Aug 11, 2020

The airline accesses Lido Flight 4D on Lufthansa Systems’ cloud platform | Digitalization enhances adaptability in unprecedented circumstances

The airline accesses Lido Flight 4D on Lufthansa Systems’ cloud platform | Digitalization enhances adaptability in unprecedented circumstances

Lufthansa Systems today announced the migration of Eurowings, a longstanding Lido Flight 4D customer, to the cloud delivery platform Global Aviation Cloud. Going forward, the Lufthansa Group’s point-to-point airline will use the flight planning solution from Lufthansa Systems as a cloud service. The cloud environment enables Eurowings to optimize routes in a more flexible and reliable way. The integration of services into the Global Aviation Cloud was developed specifically to meet the needs and security standards of airlines, particularly now as they face increased complexity due to the global pandemic.

Eurowings is the first airline within the Lufthansa Group to use the new technology and drive digitalization in its flight operations. “We are very pleased with the enormous increase in processing speed the migration has brought. At the same time, operations have always remained stable and reliable,” said Timo Rapp, Head of Integrated Operations Control Center (IOCC) at Eurowings. “It was a very smooth cutover process as Lufthansa Systems was very efficient in providing all the necessary support required for the transition. Even in these extremely difficult times due to the current pandemic, pushing this migration with high priority was worth the effort.”

In addition to the Lido product suite for flight planning and navigation, Lufthansa Systems has integrated its solutions for ground operations (NetLine), inflight entertainment (BoardConnect) and finance management (SIRAX®) into the Global Aviation Cloud. Making the shift to cloud services has proven a major challenge in the aviation industry, but Lufthansa Systems has completely overhauled its software architecture to accelerate the development of on-demand services. Lufthansa Systems has created a forward-looking infrastructure based on various technologies such as Kubernetes and Terraform, which deliver key administrative, operational and technological benefits. Today, more than 16 products and applications from Lufthansa Systems are cloud-ready and over 50 customer environments have already been set up. Especially in the unprecedented circumstances of the COVID-19 pandemic, cloud services enhance airlines’ ability to adapt to a changing market environment.

Cloud solutions no longer require applications, systems and resources to run locally on a physical server as specific software-as-a-service (SaaS) solutions are available. With a growing number of accessible data centers operating in almost all regions around the world, Lufthansa Systems can provide its services in close proximity to customer sites, which enables faster data transmission. “The Global Aviation Cloud increases the flexibility, scalability and security of our applications,” said Dr. Thomas Wittmann, CEO of Lufthansa Systems. “We work hand in glove with our customers from implementation to management, ensuring that we are continuously innovating and paving the way for a more digital and smarter future of airline operations.”

There are more than 7,500 commercial aircraft worldwide operating with Lido Flight 4D. The flight planning solution calculates the most suitable route for each flight based on all relevant flight data, such as weather conditions and the current airspace situation, fully integrated notices to airmen (NOTAMs) and any further restrictions that may apply. Implementing the solution enables flight dispatchers to react faster and work more efficiently. After the preparations for the Global Aviation Cloud were concluded by the end of 2019, five Lido Flight 4D customers upgraded to the cloud service. Despite the challenging situation caused by the pandemic, Lufthansa Systems plans to implement the majority of service transitions by the end of the year.


Caption (copyright: Eurowings): Eurowings drives digitalization in its flight operations and uses Lido Flight 4D on-demand from the Global Aviation Cloud.

Further images can be found in the download section of our website at:
https://www.lhsystems.com/about-us/downloads/image-library

 

About Eurowings
Eurowings is the point-to-point airline of the Lufthansa Group, the world's largest aviation group. Operating a fleet of 100 aircraft, Eurowings is one of the leading point-to-point carriers within Europe. In 2019, the company carried more than 28 million passengers. Eurowings employs more than 5,000 people.

 

About Lufthansa Systems
Lufthansa Systems GmbH & Co. KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. Over 350 customers worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. The company is celebrating its 25th anniversary in 2020 and, in addition to its headquarters in Raunheim near Frankfurt/Main, Germany, now has offices in 16 countries.

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