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Sep 19, 2019

Functional innovations and a completely redesigned interface available for all SchedConnect customers | User feedback formed the basis of the updated version

Functional innovations and a completely redesigned interface available for all SchedConnect customers | User feedback formed the basis of the updated version

Lufthansa Systems today announced the launch of a new version of its codeshare management solution from its NetLine product line. SchedConnect Version 5.0 boasts a completely redesigned system interface and improved functionalities. SchedConnect helps airlines optimize the management of codeshare flights, reduce costs and increase revenues. The solution is based on a centrally hosted multi-tenant system, enabling all SchedConnect customers to upgrade to the new version.

The fresh graphical user interface improves user-friendliness significantly with larger fonts and self-explanatory buttons, as well as ergonomic aspects such as menu structure and color design. “We have already provided excellent software, but this new user-friendly design takes the system to a new level in terms of user experience,” said Michael Becker, Senior Product Manager SchedConnect. “Our focus is to create software our users can rely on, not only from a functional perspective but also from an ergonomic point of view.”

In addition to the new interface, the release also includes several functional innovations and features. One of the most significant developments is the simplified handling of system processes aimed at informing the user about the status of running actions. Another new feature is an integrated interface that enables communication between client and server, paving the way for web-based applications. The new version also includes the new Minimum Connecting Time (MCT) standard introduced by IATA, which is scheduled for industry cutover on October 27. This enables Lufthansa Systems to support its SchedConnect customers with this complex and comprehensive standard change. Variable customizable views of selected data complete the new version.

Product developed in close collaboration with customers
Lufthansa Systems collected user feedback regarding the feeling and working methods of the codeshare management solution via a commonly used community platform and conducted User Groups. “A lot of the wishes and requirements sent by our users were integrated into the new version of SchedConnect. The new interface in particular will open doors for new upcoming technologies,” said Thomas Kullmann, Head of SchedConnect at Lufthansa Systems.

SchedConnect has evolved into the most technologically advanced system of its kind since its launch over ten years ago. It processes around one million schedule changes per day and identifies the potential effects on codeshare connections. The solution ensures a high level of automation to calculate the optimal codeshare connections for over 30 customers and their partners. If a minimum connecting time is not met due to a schedule change, SchedConnect assigns the marketing flight number to another suitable flight. Changes are sent through the reservation systems to travel agents and customers as well as to the operations and passenger-related systems of the airlines involved.

Caption (Copyright: Lufthansa Systems): Lufthansa Systems launches SchedConnect 5.0 with innovative functionalities and a redesigned interface.

Further images can be found in the download section of our website at:
https://www.lhsystems.com/about-us/downloads/image-library

 

About Lufthansa Systems
Lufthansa Systems GmbH & Co. KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. More than 350 customers worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems has offices in 16 other countries.

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Aug 29, 2019

First presentation of new gaming add-on to BoardConnect at APEX EXPO in Los Angeles | Exclusive pre-conference in the Lufthansa #FlyingLab above the Atlantic

First presentation of new gaming add-on to BoardConnect at APEX EXPO in Los Angeles | Exclusive pre-conference in the Lufthansa #FlyingLab above the Atlantic

Lufthansa Systems today announced that it will be showcasing the new inflight gaming component on its BoardConnect open IT platform at this year’s Airline Passenger Experience Expo (APEX EXPO) in Los Angeles from September 9-12. The company has digitally adapted the fantasy card game Galaxy Duel and integrated it into the platform in partnership with gaming provider Gladi8tor. Galaxy Duel offers features such as an eSports league, leaderboards and live streaming. The brand-new prototype of the inflight game will be on show at stand 1901, where it can be tested with an exclusive invitation.

Lufthansa Systems’ BoardConnect technology enables airlines to use the onboard IT platform for their specific applications, with possibilities extending far beyond mere entertainment. By integrating onboard gaming into BoardConnect, airline IT specialist provider Lufthansa Systems is responding to the ever-expanding gaming market, where it sees an opportunity for airlines to adapt their inflight entertainment to their passengers’ different needs and stand out from their competitors by offering an enhanced passenger experience.

“With 17 airlines having already opted for BoardConnect, our platform is being used on almost 900 aircraft,” said Jan-Peter Gänse, Head of Passenger Experience Solutions at Lufthansa Systems. “By developing the open BoardConnect Dock platform, we have enabled our customers to expand the inflight entertainment solution to include a wide range of applications and thus offer their passengers a personalized service. The possibilities are endless. Inflight gaming is just one of many conceivable enhancements.”
 

Exclusive kick-off event: Lufthansa #FlyingLab en route to APEX EXPO
Before the official launch of APEX EXPO 2019, Lufthansa Systems is organizing a pre-conference on flight LH 452 from Munich to Los Angeles on September 7 in partnership with Lufthansa and APEX. The largest passenger aircraft in the Lufthansa fleet A380 will serve as a flying innovation platform as it crosses the Atlantic, setting the stage for “powering the next generation of passenger experience” and giving industry leaders an opportunity to showcase the latest trends and developments in the passenger experience space. The co-initiator and host of this FlyingLab flight is Lufthansa Systems CEO Olivier Krüger, who will kick off the event by welcoming interesting people taking part in the discussions.

All of the passengers on board can follow the expert presentations live, try out innovative new products and enjoy music performed live in the cabin. The speakers and their presentations can be streamed live to any WiFi-enabled device on board. The event will be broadcast onboard via the BoardConnect solution, illustrating one of the many different possible applications for Lufthansa Systems’ digital platform.

For the first time, a FlyingLab flight will include a design sprint session in which selected passengers can participate and develop new ideas for an enhanced passenger experience with the help of industry experts. The results of this workshop will be presented to the other passengers on board and the most promising suggestion will then be implemented.
 

BoardConnect Dock
With its new BoardConnect Dock solution, Lufthansa Systems is providing technology, content and financing partners with a BoardConnect framework for creating their own onboard program. Depending on the partner, this might include a connectivity portal, classic IFE content or a platform with booking options and targeted advertising to generate additional revenue.
 

BoardConnect
BoardConnect is Lufthansa Systems’ complete solution for the digital passenger experience that continues to address airlines of all sizes with different business models. In addition to traditional IFE features such as moving maps, movies, music, games and destination information, customers can choose the content they want from a wide range of services available through Lufthansa Systems’ strong partner network. This content can also be provided simply and easily from the cloud if desired.

APEX EXPO is being held from September 9-12, 2019 at the Los Angeles Convention Center, USA. Visit Lufthansa Systems at stand 1901.

Caption (Copyright: Lufthansa Systems/Gladi8tor): Lufthansa Systems is presenting BoardConnect with a new inflight gaming add-on at APEX EXPO 2019.

Further images can be found in the download section of our website at:
https://www.lhsystems.com/about-us/downloads/image-library

 

About Lufthansa Systems
Lufthansa Systems GmbH & Co. KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. More than 350 customers worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems has offices in 16 other countries.

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Aug 12, 2019

Group agreement with Lufthansa Systems optimizes codeshare connections and harmonizes administration within the Group

Group agreement with Lufthansa Systems optimizes codeshare connections and harmonizes administration within the Group

Lufthansa Systems today announced that the airlines of the Lufthansa Group will continue to use its SchedConnect codeshare management solution. SchedConnect helps airlines optimize the handling of codeshare flights, reduce costs and increase revenues. By signing the group agreement, the five airlines – Lufthansa, Swiss, Austrian Airlines, Air Dolomiti and Edelweiss Air – will also enjoy standardized administration, which will reduce complexity and costs.

“Our innovative SchedConnect codeshare management solution was already being used successfully by a few separate airlines in the Lufthansa Group. This joint agreement will now generate additional long-term synergies that will benefit all the airlines,” said Renata Widmann, Key Account Manager Lufthansa Group Airlines at Lufthansa Systems.

SchedConnect is currently the most technologically advanced system of its kind. It processes around 360 million schedule changes per year and identifies the potential effects on codeshare connections. The solution guarantees a high degree of automation in order to calculate the best codeshare connections for the 35 customers and their partners. If a minimum connecting time is not met due to a schedule change or if a partner flight is canceled, SchedConnect assigns the marketing flight number to another suitable connecting flight operated by a partner. Changes are sent through the reservation systems to travel agents and customers as well as to the operations and passenger-related systems of the airlines involved.

“In a Group with shared goals, the only way to achieve success is by acting together. Despite the airlines’ different needs, we quickly found a suitable solution through pragmatic, constructive cooperation,” said Olivier Krüger, CEO of Lufthansa Systems. “This project is another example of the role Lufthansa Systems plays as a strategic partner in the digital transformation of airlines and of the close collaboration within the Lufthansa Group.”


Caption (Copyright: shutterstock.com): SchedConnect from Lufthansa Systems enables Lufthansa Group airlines to optimize their codeshare connections.

Further images can be found in the download section of our website at:
https://www.lhsystems.com/about-us/downloads/image-library

 

About Lufthansa Systems
Lufthansa Systems GmbH & Co. KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. More than 350 customers worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems has offices in 16 other countries.

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Jul 01, 2019

Lufthansa Systems today announced that Dr. Thomas Wittmann will take over as one of two CEOs of Lufthansa Systems as of July 1.

Lufthansa Systems today announced that Dr. Thomas Wittmann will take over as one of two CEOs of Lufthansa Systems as of July 1. In this role he will be responsible for all production and technology issues in the company and the close collaboration with the IT organization of the Lufthansa Group. He will lead the company together with CEO Olivier Krueger, who has held his CEO position since 2015.

Dr. Wittmann began his career in the Lufthansa Group in 1995 at Lufthansa Systems after earning a doctorate in physics. In his more than 20 years with the aviation group, he has held various IT management positions in Commercial Solutions and Operations Solutions as well as in technical domains. He has also overseen major IT transformations as a project manager, including the implementation of a modern passenger service system.

“I am delighted to have Dr. Thomas Wittmann by my side as an experienced and competent fellow CEO with an excellent understanding of both the aviation industry and current digitalization issues,” said Olivier Krueger, CEO of Lufthansa Systems.

Dr. Wittmann is succeeding Stefan Auerbach, who took on a new position at Eurowings on May 1. 

Caption (Copyright: Jürgen Mai): Dr. Thomas Wittmann completes the dual management set-up at Lufthansa Systems.

Further images can be found in the download section of our website at:
https://www.lhsystems.com/about-us/downloads/image-library

 

About Lufthansa Systems
Lufthansa Systems GmbH & Co. KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. More than 350 customers worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems has offices in 16 other countries.

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