“Good morning Hal”, Klaus says, sitting at his desk and adjusting the volume of his Bluetooth ear set. It is 8 a.m., 22nd of January 2020. Klaus Moore is starting his duty shift at HYPOCC of Galaxy Airline Alliance in Berlin. On his right hand side sits Kumiko, a young Japanese lady working for TokioJet as Crew and Ops controller. On Klaus left side there is Paulo, a Maintenance and OperationTracker of New Aviolinas Argentinas, who is drinking his coffee.
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