Tag: Lufthansa Systems

Key learnings from organizing webinars

Wednesday, Dec 16, 2020, 12:35
The situation of the last month has drastically increased the demand to work virtually. In this article we want to share our experience and learnings using webinars with external participants as an example.

Airline Crisis Assistance: Do you need experience to manage a crisis?

Friday, Apr 24, 2020, 11:47
A few days ago while talking to a colleague, I realized that I feel old. He argued that “all crises are the same” and that it is possible to come up with a standard methodology to manage any type of crisis. So I took a breath and counted the airline industry crises that I experienced in my career as a network and schedule planner.

How can you stabilize and rebuild customer confidence during and after the Corona crisis?

Monday, Apr 20, 2020, 12:41
  Maintaining a trusting relationship with customers particularly in times of extensive uncertainty, is a key driver of business success and airlines need to focus on the long-term and lifetime value of their customers by proving to them that they care.  

How can MRO/CAMO support airline profitability during and after the corona crisis

Wednesday, Apr 01, 2020, 14:15
The Corona crisis has pushed the airline industry to its limits, directly affecting the liquidity. Nevertheless, the crisis offers some opportunities to re-position airline’s maintenance strategies, not as cost-generating processes, but as a carefully designed, efficient and lean structure that may add value to the overall profitability.

How can we support airlines to safeguard profitability and survive the corona crisis?

Tuesday, Mar 24, 2020, 15:08
In exceptional situations such as the current collapse in travel demand due to the worldwide Corona crisis, it is vital for airlines to quickly adapt their flight schedules to a new reality. Capacity and operational costs must be significantly reduced. Schedule changes must be immediately published, so that operational planning areas can react to reduce the impact on both customers and the airline’s resources.

Lido SurfaceData obstacle database: Growth, future developments and more

Thursday, May 23, 2019, 14:01
The Lido/SurfaceData team maintains an EASA-certified obstacle database containing predominantly manmade structures that are considered safety critical for aviation. The Airspaces and Obstacles Team in Gdańsk, Poland, codes, maintains and updates the obstacles according to publications by national authorities. Read on to find out about the growth of our database in the year 2018 and why the growth rate differs highly per region, and about future developments.

Operations efficiency improved – supporting Air Malta in their digital transformation

Monday, Mar 04, 2019, 8:29
Within just seven months, we successfully accomplished our first project at Air Malta. The airline now manages its flight operations with Lido/Flight 4D and NetLine/Ops ++, and is able to boost revenues by preventing revenue leakage from inventory abuses thanks to Revenue Integrity 3rd Generation. In this blog post, I present how the project has become a success.

Digital Transformation: Why Business Analysis becomes more and more important

Tuesday, Feb 26, 2019, 9:11
There is nothing to discuss: Today, airlines are constantly challenged to solve new problems quickly and to seize their opportunities. Problems can be caused, for example, by inefficient processes, by a lack of communication culture or even if IT systems don't meet the requirements of the company and its stakeholders. In times of digitization and permanent change airline organizations therefore need a certain expertise to survive successful on the market. This is where Business Analysis and Requirements Engineering come in.

Above the clouds and below the sea

Wednesday, Feb 06, 2019, 9:50
Stephanie Piwon is team leader of the Customer Solutions Crew Rules team. She is responsible for the customer-specific development and adaptation of all rule-related requirements and optimization solutions for our NetLine/Crew solution. In her spare time, Stephanie is more interested in water than air, as she is a physical oceanographer.

Honorary Referee

Wednesday, Dec 05, 2018, 10:27
Volunteering is hard for many to imagine these days. How can you reconcile family and job, leisure and voluntary work? A digital workplace helps, as Claudia Foreshaw proves. The HR team assistant from Raunheim is a licensed referee with the German Athletics Association.

How to successfully make conduct a large IT transformation: Insights

Thursday, Nov 29, 2018, 14:08
From a project management point of view a big IT transformation project contains the three important steps: (1) Assessment of the current processes and data flows, (2) Description of the (target-) IT architecture and (3) Definition and documentation of the requirements. In this blog we would like to provide you with some insights, as each of these steps may contain some tripping hazards. 

Low Cost Carrier at the End of the Happy Road

Tuesday, Nov 20, 2018, 16:22
Low Cost Carriers (LCC) revolutionized the airline world. They successfully challenged the legacy airlines. But success also creates new challenges. The happy road, where LCCs have just dictated the game, may have come to an end. Many new questions need to be answered soon by the LCCs to continue on their (happy) road of success.

Missed Connections – intercultural communication

Thursday, Nov 08, 2018, 6:03
We work in a fast-paced multi-cultural environment where communication styles vary considerably. At Lufthansa Systems we now offer special workshops for our employees to reduce misunderstandings, bad decisions and mistrust. I took part in one pilot workshop and want to share my experiences. Maybe it will be as inspiring to you as it was to me.

Resilient Airline Scheduling and Operations

Thursday, Oct 25, 2018, 9:46
Optimize on-time performance based on delay risk prediction scheduling until day of Ops

Are you NDC-ready? If not, you better read this!

Monday, Oct 22, 2018, 9:23
With its expected industrialization by 2021 in view, it is really worth to consider the benefits of NDC now – for any airline of any size and business model. It enables you as an airline to transform the way your products are retailed to your business and leisure travelers with full and rich content, and into a rewarding shopping experience for your customers. It also enables you to streamline your fulfillment processes, allowing for more transparency and flexibility.

Consider me as your Date! How to improve the Passenger Travel Experience simply and cost-free!

Wednesday, Sep 26, 2018, 8:21
Nowadays airlines are moving very fast forward when digitalizing the passenger travel experience. However, sometimes the “basic” things get somehow out of focus, while re-designing and digitalizing the passenger experience processes. Let me explain you here, what I mean.

Cinema-like sound with BoardConnect

Oct 24, 2016
Press release