Tag: airline consulting

In (and beyond) a state of pandemic: is there still room for SESAR?

Tuesday, Jun 16, 2020, 13:22
Current crisis is shifting the focus of airline decision-makers towards preserving liquidity, an imperative to survive. Often at the expense of those projects that are no longer viewed as necessary. Still, a survey has revealed that managers assign value to adopting SESAR solutions. To think beyond the pandemic.              

Operations control in a pandemic

Thursday, Apr 09, 2020, 8:37
The Coronavirus crisis will last for long. We need to accept this and implement solutions to manage the implications. Securing workforce and passengers health together with business continuity is vital. We recommend four ops control-related actions to build an actual border between the virus and the business. 

Think SWIM!

Tuesday, Dec 17, 2019, 10:14
SWIM (System Wide Information Management) is strategic to access the benefits that the trajectory, collaboration-based ATM paradigm envisioned by ICAO and defined by SESAR and NextGen – among others – will disclose.

SESAR, the road to readiness

Friday, Nov 15, 2019, 11:23
Get your Ops Control ready for the Pilot Common Project and gear up for System Wide Information Management.

The Pilot Common Project: your benefit, your role, your actions.

Friday, Oct 11, 2019, 11:49
The PCP (i.e.EU Regulation 716/2014) is not just about providers and adhering to regulations. It is about making airlines benefit from SESAR

The power of good maintenance data and having more time for tacos!

Wednesday, Sep 04, 2019, 9:56
Are you aware about the importance of the information needed before, while, and after taking any decision? Read in this blog post why you should perform a health check on your maintenance data.

Airline start-ups: Why make the same mistakes others have already made?

Thursday, Apr 04, 2019, 9:16
According to my personal experience, a lot of conceptual work is necessary before the first flight takes off. This is the reason why I would like to give new players on the market an initial support by providing a very high-level checklist for each step required to start an airline.

Digital Transformation: Why Business Analysis becomes more and more important

Tuesday, Feb 26, 2019, 9:11
There is nothing to discuss: Today, airlines are constantly challenged to solve new problems quickly and to seize their opportunities. Problems can be caused, for example, by inefficient processes, by a lack of communication culture or even if IT systems don't meet the requirements of the company and its stakeholders. In times of digitization and permanent change airline organizations therefore need a certain expertise to survive successful on the market. This is where Business Analysis and Requirements Engineering come in.

Future Ramp (Part 3): Digitalize Your Turnaround Management

Wednesday, Feb 20, 2019, 7:13
Punctual turnarounds have become a critical factor for success for airline operations, though it is still a relatively uncharted territory for many airlines. Therefore it shall be part of any airlines digitalization strategy.  The biggest obstacle however is the laborious gathering of the necessary data. “Turnaround Management 3.0” might be a solution.

How to successfully make conduct a large IT transformation: Insights

Thursday, Nov 29, 2018, 14:08
From a project management point of view a big IT transformation project contains the three important steps: (1) Assessment of the current processes and data flows, (2) Description of the (target-) IT architecture and (3) Definition and documentation of the requirements. In this blog we would like to provide you with some insights, as each of these steps may contain some tripping hazards. 

Low Cost Carrier at the End of the Happy Road

Tuesday, Nov 20, 2018, 16:22
Low Cost Carriers (LCC) revolutionized the airline world. They successfully challenged the legacy airlines. But success also creates new challenges. The happy road, where LCCs have just dictated the game, may have come to an end. Many new questions need to be answered soon by the LCCs to continue on their (happy) road of success.

Are you NDC-ready? If not, you better read this!

Monday, Oct 22, 2018, 9:23
With its expected industrialization by 2021 in view, it is really worth to consider the benefits of NDC now – for any airline of any size and business model. It enables you as an airline to transform the way your products are retailed to your business and leisure travelers with full and rich content, and into a rewarding shopping experience for your customers. It also enables you to streamline your fulfillment processes, allowing for more transparency and flexibility.

Future Ramp: How to create a good Ramp Agent Dashboard (Part 2)

Thursday, Oct 18, 2018, 13:27
Future Ramp: In part 2 my blog sequence “How to create a good Ramp Agent Dashboard” I add five more recommendations for a professional Ramp Agent Dashboard design. If you like to hear more about the Ramp Agent Workspace Solution approach, come and listen to my presentation in one week at the Airline & Aerospace MRO & Flight Operations IT Conference APAC, Bangkok, Thailand

Consider me as your Date! How to improve the Passenger Travel Experience simply and cost-free!

Wednesday, Sep 26, 2018, 8:21
Nowadays airlines are moving very fast forward when digitalizing the passenger travel experience. However, sometimes the “basic” things get somehow out of focus, while re-designing and digitalizing the passenger experience processes. Let me explain you here, what I mean.

Managing a Patchwork: Airlines in Consolidation

Friday, Sep 14, 2018, 12:22
In order to survive in today's dynamic market, airlines need a full array of flexible tools, scalable from very local activities to global changes of structure. Partnering and consolidation are the answers to this. But entering this fields is higly complex. Let me explain you, why.

The OCC-“Allrounder” or the “eierlegende Wollmilchsau”

Sunday, Sep 02, 2018, 22:00
Often organizations are stuck in their old structures in times of fast growth, often manpower and resources are limited, sometimes a “we always did it like that” policy prevents required adjustments to changing environments. It is time for a change.

How to achieve Automation in Load Control (Part 4 of 7): Automated Messaging

Tuesday, Jul 03, 2018, 9:15
Automated messaging is an important and in parts also mandatory part of Load Control. It is the transmission of (necessary) Load Control information, messages and documents that need to be delivered to other Load Control stakeholders for further processing. Please read in this blog, what kind of messages shall ideally be triggered automatically.

How to achieve Automation in Load Control (Part 1 of 7)

Wednesday, Nov 15, 2017, 8:19
A high level of automation is one, if not the most important objective for Load Control organizations within airlines. In this blog I speak about selected automation triggers that might help a airlines to identify fields of improvement within their Weight & Balance department.

Lufthansa Systems White Paper: Airline Turnaround Management

Thursday, Feb 16, 2017, 10:31
Are suffering of delays because you don´t know what is happening with your aircraft on the ground?  Then carefully read this White Paper about Turnaround Management.

Why Revenue Accounting is a Corporate Asset - Lufthansa Systems White Paper

Wednesday, Jun 08, 2016, 8:40
Today's revenue accounting department not only automates the revenue accounting transaction process; it can reinvent the airline business. It can be viewed as a corporate asset. The goal of this Lufthansa Systems White Paper for Revenue Accounting is to show how Revenue Accounting can provide significant unexploited potential for profitable business engagement by extracting information that can have a major impact on an airline's profitability. I am looking forward to hearing your feedback. 

Why do pro-active Hub Management?

Tuesday, Apr 19, 2016, 8:42
Why do pro-active Hub Management? Proactive Hub Management delivers enormous benefits to ensure passenger satisfaction, strengthen an airline’s brand and save a significant amount of money. The goal of this White Paper for Hub Management is to suggest an initial approach to what Hub Management is about, what it can do and why it is especially of value for network-oriented carriers nowadays.

Airline Crisis Assistance: Do you need experience to manage a crisis?

Friday, Apr 24, 2020, 11:47
A few days ago while talking to a colleague, I realized that I feel old. He argued that “all crises are the same” and that it is possible to come up with a standard methodology to manage any type of crisis. So I took a breath and counted the airline industry crises that I experienced in my career as a network and schedule planner.

How can you stabilize and rebuild customer confidence during and after the Corona crisis?

Monday, Apr 20, 2020, 12:41
  Maintaining a trusting relationship with customers particularly in times of extensive uncertainty, is a key driver of business success and airlines need to focus on the long-term and lifetime value of their customers by proving to them that they care.  

How can MRO/CAMO support airline profitability during and after the corona crisis

Wednesday, Apr 01, 2020, 14:15
The Corona crisis has pushed the airline industry to its limits, directly affecting the liquidity. Nevertheless, the crisis offers some opportunities to re-position airline’s maintenance strategies, not as cost-generating processes, but as a carefully designed, efficient and lean structure that may add value to the overall profitability.

How can we support airlines to safeguard profitability and survive the corona crisis?

Tuesday, Mar 24, 2020, 15:08
In exceptional situations such as the current collapse in travel demand due to the worldwide Corona crisis, it is vital for airlines to quickly adapt their flight schedules to a new reality. Capacity and operational costs must be significantly reduced. Schedule changes must be immediately published, so that operational planning areas can react to reduce the impact on both customers and the airline’s resources.

Project completed – what now?

Tuesday, Oct 08, 2019, 9:41
The author has written this series of blogs to provide interesting insights into project management in the airline industry. In his third post, he uses a vivid example to illustrate the difference between a project and day-to-day work.

Is it really a project? Characteristics of a project and how to identify a project

Wednesday, Jul 17, 2019, 7:18
The author has written this series of blogs to provide interesting insights into project management in the airline industry. In the first post, he uses one notable example from the sector to outline the particular characteristics and distinctive features of a project.

What should be delivered at the end of a project?

Monday, Mar 02, 2020, 12:24
This series of blog posts provides interesting insights into project management in the airline industry. In the last post I described the five phases of a project. Based on an industry example, I now want to take a closer look at the planning phase for describing the content and scope of a project.

Improve Your Load Control Efficiency (2) - Correct Usage of the System

Tuesday, Apr 05, 2016, 11:01
You probably have experienced the following situation while using Microsoft Word®: You are in hurry, because you need this 30-page document to be ready by tomorrow. But instead of creating first a style sheet, you – because you have forgotten how to create a style sheet – try to save time by simply typing the whole text into a blank document. Afterwards you bring it into the desired design by formatting it manually.

Improve your Load Control efficiency (3): Why culture matters!

Monday, Jul 11, 2016, 5:46
Buying "a fully automated" Load Control Solution seems to be for many airlines the perfect ultimate key to achieve increased productivity. But looking in a more holistic way on this topic, I found out, that cultural influence in work organizations plays a much more important role, than one might believe. Moreover: Culture most often can´t be “seen”. But it is there!  

Improve your Load Control efficiency (4): Why the auto-load button doesn´t always make your life easier….

Thursday, Nov 24, 2016, 12:18
In Load Control automation can be described as the use of system support to simplify processes. But it appears that the benefits gained through automation are perceived differently between the management and the user level. It is the management’s task to take these gaps into consideration when deciding to make their load control department more efficient through automation support.  

The goal is the goal

Friday, Aug 23, 2019, 9:21
The author has written this series of blogs to provide interesting insights into project management in the airline industry. In the second post, he shares a striking example from the sector that is worth remembering when defining goals at the start of a project.

Future Ramp: Digitalize Your Ramp!

Thursday, Apr 19, 2018, 15:13
Are you a digitalized airline? I am sure, you will say “Yes” or “We are just transforming”. I totally agree with you, when looking at the area of the passenger travel experience. But do your digitalization activities also include the ramp? If not, I would like to invite you to follow this blog series about the “Future Ramp”.

"The die is cast" - Challenges & Solutions around Air Traffic Management related delays

Thursday, Jun 20, 2019, 13:30
It´s no big news anymore – flight chaos over Europe has repeatedly caused negative headlines last summer and is expected to be no different this year.  That's what we took as an occasion for our presentation at this year’s AGIFORS Operations SG Meeting. In this blog post we share a summary with our main points with you.

SESAR, the die is cast - Now it’s your turn! It´s about your performance as of 2021

Friday, Sep 20, 2019, 8:09
The Pilot Common Project is not “just politics”, it´s about your chances to improve the operational performance through SESAR. Chances that call for your prompt involvement.

What needs to be done when?

Wednesday, Nov 13, 2019, 14:43
This series of blog posts provides interesting insights into project management in the airline industry. The third post explained the product lifecycle and showed that there is life outside of projects as well. But since this life is the result of a project, this post will look at a vivid example from the industry to dive more deeply into the different phases and timing of a project.