Tag: passenger connection management

Digitalization is among the top objectives of any airline’s business strategy. This White Paper / Case Study outlines how the Future (Digitalized) Ramp of an airline might look like.

Digitalized Load Control on the ramp means to provide the ramp agent with a mobile solution that allows to update important load data directly from the apron – without any paperwork or phone. Please read more in this blog.

Punctual turnarounds have become a critical factor for success for airline operations, though it is still a relatively uncharted territory for many airlines. Therefore it shall be part of any airlines digitalization strategy.  The biggest obstacle however is the laborious gathering of the necessary data. “Turnaround Management 3.0” might be a solution.

Future Ramp: In part 2 my blog sequence “How to create a good Ramp Agent Dashboard” I add five more recommendations for a professional Ramp Agent Dashboard design. If you like to hear more about the Ramp Agent Workspace Solution approach, come and listen to my presentation in one week at the Airline & Aerospace MRO & Flight Operations IT Conference APAC, Bangkok, Thailand

Nowadays airlines are moving very fast forward when digitalizing the passenger travel experience. However, sometimes the “basic” things get somehow out of focus, while re-designing and digitalizing the passenger experience processes. Let me explain you here, what I mean.

Dashboards provide information at-a-glance visibility into the business performance. Therefore every Ramp Solution shall be equipped with such an overview screen. This blog describes some set up tips.

Are you a digitalized airline? I am sure, you will say “Yes” or “We are just transforming”. I totally agree with you, when looking at the area of the passenger travel experience. But do your digitalization activities also include the ramp? If not, I would like to invite you to follow this blog series about the “Future Ramp”.

Why do pro-active Hub Management? Proactive Hub Management delivers enormous benefits to ensure passenger satisfaction, strengthen an airline’s brand and save a significant amount of money. The goal of this White Paper for Hub Management is to suggest an initial approach to what Hub Management is about, what it can do and why it is especially of value for network-oriented carriers nowadays.