From Zero to Crew Satisfaction Hero
In a growing aviation industry with a strong forecasted crew shortage, crew satisfaction is becoming more and more important. My colleague Stefan Hartmann and I from Lufthansa Systems Airline Consulting spoke about how to increase crew satisfaction at the AGIFORS Crew Management 2019 in Mexico.
Airline start-ups: Why make the same mistakes others have already made?
According to my personal experience, a lot of conceptual work is necessary before the first flight takes off. This is the reason why I would like to give new players on the market an initial support by providing a very high-level checklist for each step required to start an airline.
Digital Transformation: Why Business Analysis becomes more and more important
There is nothing to discuss: Today, airlines are constantly challenged to solve new problems quickly and to seize their opportunities. Problems can be caused, for example, by inefficient processes, by a lack of communication culture or even if IT systems don't meet the requirements of the company and its stakeholders. In times of digitization and permanent change airline organizations therefore need a certain expertise to survive successful on the market. This is where Business Analysis and Requirements Engineering come in.
Low Cost Carrier at the End of the Happy Road
Low Cost Carriers (LCC) revolutionized the airline world. They successfully challenged the legacy airlines. But success also creates new challenges. The happy road, where LCCs have just dictated the game, may have come to an end. Many new questions need to be answered soon by the LCCs to continue on their (happy) road of success.
Managing a Patchwork: Airlines in Consolidation
In order to survive in today's dynamic market, airlines need a full array of flexible tools, scalable from very local activities to global changes of structure. Partnering and consolidation are the answers to this. But entering this fields is higly complex. Let me explain you, why.