Tag: digitalization

Digitalizing the passenger experience

Wednesday, Jul 14, 2021, 14:02
The year 2020 has been special for all of us. For travel and transport – respectively the Airline industry – it also was an accelerator for digitalization and the digital transformation. It was and still is tremendously driving the digitalization in the cabin.

Why a human touch during times of digitalization is never wrong

Tuesday, Mar 19, 2019, 15:10
Digitalization is omnipresent. Everyday we talk about it and the influences it has on us. However, yet we can hardly imagine a future without human interaction. And we do not want that either. Find out why a human touch during times of digitalization can be the best for a company’s strategy.

Low Cost Carrier at the End of the Happy Road

Tuesday, Nov 20, 2018, 16:22
Low Cost Carriers (LCC) revolutionized the airline world. They successfully challenged the legacy airlines. But success also creates new challenges. The happy road, where LCCs have just dictated the game, may have come to an end. Many new questions need to be answered soon by the LCCs to continue on their (happy) road of success.

The vision of a fully consistent passenger journey

Thursday, Nov 15, 2018, 18:22
How to close the “digital gap” in the customer journey at minimum cost

Future Ramp: How to create a good Ramp Agent Dashboard (Part 2)

Thursday, Oct 18, 2018, 13:27
Future Ramp: In part 2 my blog sequence “How to create a good Ramp Agent Dashboard” I add five more recommendations for a professional Ramp Agent Dashboard design. If you like to hear more about the Ramp Agent Workspace Solution approach, come and listen to my presentation in one week at the Airline & Aerospace MRO & Flight Operations IT Conference APAC, Bangkok, Thailand

Future Ramp: Digitalize Your Ramp!

Thursday, Apr 19, 2018, 15:13
Are you a digitalized airline? I am sure, you will say “Yes” or “We are just transforming”. I totally agree with you, when looking at the area of the passenger travel experience. But do your digitalization activities also include the ramp? If not, I would like to invite you to follow this blog series about the “Future Ramp”.