Tag: digitalization

The year 2020 has been special for all of us. For travel and transport – respectively the Airline industry – it also was an accelerator for digitalization and the digital transformation. It was and still is tremendously driving the digitalization in the cabin.

Digitalization is among the top objectives of any airline’s business strategy. This White Paper / Case Study outlines how the Future (Digitalized) Ramp of an airline might look like.

Digitalization is omnipresent. Everyday we talk about it and the influences it has on us. However, yet we can hardly imagine a future without human interaction. And we do not want that either. Find out why a human touch during times of digitalization can be the best for a company’s strategy.

Digitalized Load Control on the ramp means to provide the ramp agent with a mobile solution that allows to update important load data directly from the apron – without any paperwork or phone. Please read more in this blog.

Punctual turnarounds have become a critical factor for success for airline operations, though it is still a relatively uncharted territory for many airlines. Therefore it shall be part of any airlines digitalization strategy.  The biggest obstacle however is the laborious gathering of the necessary data. “Turnaround Management 3.0” might be a solution.

From a project management point of view a big IT transformation project contains the three important steps: (1) Assessment of the current processes and data flows, (2) Description of the (target-) IT architecture and (3) Definition and documentation of the requirements. In this blog we would like to provide you with some insights, as each of these steps may contain some tripping hazards. 

Low Cost Carriers (LCC) revolutionized the airline world. They successfully challenged the legacy airlines. But success also creates new challenges. The happy road, where LCCs have just dictated the game, may have come to an end. Many new questions need to be answered soon by the LCCs to continue on their (happy) road of success.

How to close the “digital gap” in the customer journey at minimum cost

Future Ramp: In part 2 my blog sequence “How to create a good Ramp Agent Dashboard” I add five more recommendations for a professional Ramp Agent Dashboard design. If you like to hear more about the Ramp Agent Workspace Solution approach, come and listen to my presentation in one week at the Airline & Aerospace MRO & Flight Operations IT Conference APAC, Bangkok, Thailand

Dashboards provide information at-a-glance visibility into the business performance. Therefore every Ramp Solution shall be equipped with such an overview screen. This blog describes some set up tips.

Are you a digitalized airline? I am sure, you will say “Yes” or “We are just transforming”. I totally agree with you, when looking at the area of the passenger travel experience. But do your digitalization activities also include the ramp? If not, I would like to invite you to follow this blog series about the “Future Ramp”.