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Feb 09, 2021

EVA Air confirmed its confidence by contract renewal

EVA Air signed a long-term agreement with Lufthansa Systems extending the use of the codeshare management solution SchedConnect.

“We’ve been using SchedConnect for several years and have found it to be a valuable system for both our passengers and EVA. From the day we began using it, we have experienced a continually improving product and excellent customer service from Lufthansa Systems. SchedConnect supports codeshare management and helps us more effectively navigate a fully automated process,” said Eric Chiu, Senior Vice President at EVA Air. “SchedConnect enhances benefits and synchronizes with our partners’ schedule data. We always have access to a complete schedule in one central system.”

SchedConnect is currently the most technologically advanced system of its kind. The solution ensures a high degree of automation by processing schedule data from more than 25 customers and their codeshare partners to calculate the optimal codeshare connections for the customers’ current schedules on a daily basis. SchedConnect receives schedule data from more than 160 airlines and sends schedule data in different formats to clients’ codeshare partners, booking systems and other interested parties. The multi-tenant philosophy is unique and allows a real-time schedule data exchange.

“EVA Air and Lufthansa Systems have a long-standing partnership. The renewed contract is a sign of the quality of and trust in our products,” said Kazuya Ota, Vice President, Far East Asia and Taiwan at Lufthansa Systems. EVA Air is also using the schedule management solution NetLine/Sched and the flight planning solution Lido Flight from Lufthansa Systems.

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