Lufthansa Systems Blog

How a powerful schedule and codeshare management system supports even in times of crisis


Apr 07, 2020

Schedules are basically subject to frequent and permanent changes. Especially nowadays, in times of crisis, quick action and re-action are indispensable. But does your system or does your established process support this kind of flexibility and mass data processing? 

Schedules are basically subject to frequent and permanent changes. Especially nowadays, in times of the coronavirus, airlines are creating thousands of time changes and cancellations per day. By nature, they concentrate first of all with the highest priority on their “own metal”, that means their own operational network.

Codeshare connections with partners are infeasible or do not exist any longer due to cancellations of single flights or just re-timing of flight segments.

Adjustments to codeshare assignments and network connections with partners become a lower priority, because time is running and the main focus is on the own network. Partner schedules are running out-of-sync automatically – there is not enough time for schedulers and codeshare managers to keep their schedule synchronized.

In this difficult environment where thousands of schedule changes have to be processed in time and delivered to systems like Inventory, GDS or CRS with high speed, where every partnership is impacted and where human resources are limited, a powerful schedule management system becomes even more a key factor of business.

Schedule Data Exchange in real-time

Every airline does a high amount of short-term schedules changes. Partners have to be informed quickly in order to synchronize the networks among each other. The usual frequency of schedule data exchange with just one or two times a week is no longer sufficient. Most network carriers have switched at minimum to a daily SSIM7exchange. In this case, it is very beneficial for airlines to have a real-time synchronization with their partners – they can be sure that each schedule change, even on short notice, is transferred to the partner immediately. The classic schedule data exchange via SSIM7 appears like a relic of the medieval.

Speedy processing of bulk schedule changes

The high frequency and huge amount of schedule changes at once disclose the one or the other weakness of existing processes and tools. The lack of human resources multiplies daily challenges. A powerful system supporting the process efficiently and working on management by exception allows the user to concentrate on the topics that need attention only.

Automation reduces time-to-market

“Time is money” has always been the motto. Slow systems or inefficient processes for schedule data receipt, processing, and schedule data delivery require too much time currently. Higher workloads as usual come in addition to the user’s desk. Automated processes reduce the daily workload significantly and decrease the time-to-market for critical and urgent schedule changes.

Although the situation is very challenging, especially now, SchedConnect users can count on a service and a system that can easily master the current daily regular and exceptional challenges and thus reduce the workload significantly. Schedule changes are quickly processed and published and codeshare connections, if alternatives are available, are re-linked automatically. This does not only generate remaining income, but also significantly reduces the possible costs like bookings to be corrected manually or traveler complaints caused by uncoordinated networks with partners.

The upswing will come

Sooner or later, however, things will go up again - flights will be re-planned, partnerships are set up, networks will be newly set up and expanded, and the need for network scenarios is high - all the processes and properties of software that are now helping will then support the economic upswing also.

Tags: code sharecode-shareschedule dataschedule data exchangeairline co-operationschedule deliveryalliancesco-operationjoint venturestar allianceskyteamoneworldnetwork managementLufthansa Systems Blog
Michael Becker
Senior Product Manager
Author-page, 12 posts
Lufthansa Systems Blog