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Partner network expands possibilities / New service for crew members
Lufthansa Systems today announced that at this year's APEX in Singapore it will present innovations relating to its multi-award-winning BoardConnect and BoardConnect Portable inflight entertainment (IFE) solutions as well as an additional feature for its mCabin crew app.
“Our developments in the IFE field are currently being shaped largely by the trends toward digital transformation and commercialization,” said Norbert Müller, Senior Vice President BoardConnect at Lufthansa Systems. “Connectivity is becoming an increasingly important topic for airlines because passengers expect to be able to use the same online and streaming services on board as on the ground. Our BoardConnect platform is the ideal enabler for this. We have also expanded our partner network so that airlines can tailor their IFE offers perfectly to the needs of their respective target groups.”
Together with Inmarsat and Lufthansa Technik, Lufthansa Systems has established a long-term partnership to offer airlines a modern, multifunctional on-board IT platform with broadband access.
Thanks to the open software architecture of the BoardConnect platform, partner services in the areas of entertainment, infotainment and ancillary revenues can also be integrated easily. The diverse, high-quality offers benefit passengers as well as airlines, since integrated ads and services provided through subscriptions generate additional revenues. Together with its partners, Lufthansa Systems covers the entire travel chain, from researching a trip, to booking a flight, hotel and excursions, and finally following up after the journey.
Lufthansa Systems will use sample language versions for the Asian market, including Chinese, Japanese and Malaysian, to demonstrate the attractiveness of its BoardConnect platform for airlines worldwide. The services can also be easily adapted to other languages.
BoardConnect enables passengers to stream content to their own tablets or smartphones during a flight. In addition to the permanently installed “classic” version of BoardConnect, Lufthansa Systems offers a flexible BoardConnect Portable solution. Its advantage is that all of the technical components are combined in a single device which can be installed quickly and easily on any aircraft. BoardConnect Portable received the renowned Crystal Cabin Award in spring 2016.
Lufthansa Systems will also be presenting a new module for its mCabin crew app at APEX. mCabin/CityGuide is an exclusive guidebook platform for the crew with local information about all of an airline’s destinations. In addition to layover information such as contact details, the crew hotel and pick-up times, the app offers tips and tricks for excursions and restaurants. The tips are entered by the crew itself, which makes the app a highly personalized crew travel guide. Crew members can rate and comment on locations they have already visited, so these recommendations are continually updated and optimized. Crew management has an editing and administration tool at its disposal to check entries and update content as required.
Prior to departure and during the flight, the mCabin crew app provides the cabin team with all of the passenger service information they need, including a passenger manifest complete with information about the passengers’ seats, status, food preferences and special requirements. And to bring mobility to IFE, the BoardConnect crew front-end has been integrated into mCabin.
APEX will take place from October 24–27 at the Marina Bay Sands Convention Center in Singapore. Visit Lufthansa Systems at stand 1737.
Caption (copyright Lufthansa Systems): Lufthansa Systems presents innovations for its BoardConnect and BoardConnect Portable inflight entertainment solutions at APEX 2016.
About Lufthansa Systems
Lufthansa Systems GmbH & Co. KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. Over 300 airlines worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems has offices in 16 other countries.