Lufthansa Systems Blog

Tanja Langer

Consultant at Lufthansa Systems Airline Consulting
1 post since
Apr 14, 2020
Passionate about aviation industry, several years of working experience in product management with focus on Customer Experience and Journey, experienced project and business process manager. As a consultant I am really looking forward to share my knowledge and contribute my experience in different projects for our customers.
Tanja Langer blog post

How can you stabilize and rebuild customer confidence during and after the Corona crisis?

Monday, Apr 20, 2020, 12:41
  Maintaining a trusting relationship with customers particularly in times of extensive uncertainty, is a key driver of business success and airlines need to focus on the long-term and lifetime value of their customers by proving to them that they care.  
Lufthansa Systems Blog
Lufthansa Systems Blog