Sergej Bukovac blog post
Lufthansa Systems Blog
Airline Crisis Assistance: Do you need experience to manage a crisis?
A few days ago while talking to a colleague, I realized that I feel old. He argued that “all crises are the same” and that it is possible to come up with a standard methodology to manage any type of crisis. So I took a breath and counted the airline industry crises that I experienced in my career as a network and schedule planner.