CUPPS is an overhaul of the CUTE (Common Use Terminal Equipment) standard, (IATA Recommended Practice 1797), to result in a common, standardized system platform for agent-facing common-use implementations at airports. CUPPS could also include Common Use Self Service (CUSS) kiosk devices (though initially, the CUPPS standard will not alter or address the CUSS standard but simply refer to it).
The common-use standard, dating back to 1984, has not been updated in many years. Additionally, a proliferation of different providers and their respective platforms and/or implementation methodologies made support of airline applications and airport environments difficult. The goal is to develop a common system platform that reduces the support costs and enables integration with other airport systems such as flight information display and dynamic signage systems.
The CUPPS working group is a subgroup of the CUSS Management Group.