Check-in can be so simple: With our new GroundSolutions Platform you can simplify all your ground processes
Giving choice means that airlines are meeting the passengers’ expectations to make their own decisions about where and how they check-in. Today’s passengers are offered multiple check-in channels based on a variety of technologies, with the spectrum ranging from an agent sitting at a desk to check-in via a mobile phone.
As an airline you are frequently faced with the problem of having to use process solutions from different providers in order to ensure that your IT tool requirements are completely covered. The result is a conglomerate of different types of IT solutions. Synergy effects cannot be utilized, interfaces and features are not standardized – confusion for the check-in agents and customers is predestined.
With the integrated GroundSolutions Platform we provide a solution which offers you the complete spectrum of multi-channel check-in modules: The architecture of the GroundSolutions Platform integrates individual applications seamlessly into one solution.
The individual solutions are connected to your backend system via a business layer. Within the layer, services can be shared and must only be provided once instead of being implemented separately for each module.
Key benefits
- Possibility to distinguish between different customer groups: let the passengers decide when, where and how they would like to check in
- Synergies are shared business services reduce your costs
- Uniform look & feel (one face to the customer)
- Reduction of provider complexity
- Plug & Play modules reduce time-to-market
- Problem-free integration into your specific process/IT environment
- Compatibility with various backend systems
- Reduced time-to-market due to plug & play modules
- Cost control thanks to a uniform accounting system
Target group
Our GroundSolutions Platform is suitable for all airlines that lay emphasis on check-in being an essential component of their market positioning and airlines that seek for sustainable comprehensive next-gen solutions.
