Customer Management module
Functionalities for customer registration, data validation, duplicate check, temporary customer settings, search functionality and member account management.
Company Management module
Functionalities to register corporate accounts, assignment of contact details and temporary status settings.
Agent Management module
Functionalities to register travel agencies, assignment of contact details and temporary status settings.
Partner Management module
Functionalities to register air and non-air partners to participate at marketing activities. The definition of specific partner interfaces to exchange activity data is a part of that module as well.
System Support module
Functionalities such as queries, reports, system status messages, batch-job status information, log files, multi-language content management, interface to DCS or Revenue Accounting system and further interfaces.
Billing Management module
Functionalities to generate financial and billing information for own and partner activities on the basis of business rules defined in the rule engine.
Promotion Management module
Functionalities to define the business rule for crediting and tracking of activities to member accounts. The incentive models are defined and requested from this module.
Communication Management module
Provision of communicational services such as postbox functionality for members and call center agents, selection of customers for mailings, export interface for the mailing house, welcome letters, password and status information for new members.
Rule engine
Functionalities for crediting and tracking of the activities with respect to defined business rules for member accounts and status updates.