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Teamwork and shorter lines of communication are prerequisites
for optimum problem management in data centers. According to a study,
85 percent of all critical situations can be solved within less
than five minutes. In real life, problem solving takes considerably
longer because IT experts are often distributed across an organization.
Lufthansa Systems, operator of one of the most modern and secure
data centers in Europe, has actively addressed this challenge: In
its new Enterprise Operation Center (EOC), employees monitor complete
IT infrastructures using state-of-the-art technology. A technical
highlight of the EOC is the Digital Light Processing (DLP) video
wall.
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