Do you give your passengers the special treatment they deserve?
High-value passengers in particular require special attention. Give them the feeling that they are receiving exclusive attention and care at the right time. In return you gain the long-term loyalty of these customers. This is why GroundSolutions/Robot ensures that special passengers are assigned special seats, even before they have checked in.
This dedicated assignment of seats takes place regardless of whether the passengers are high-priority customers, unaccompanied minors, travel groups or special needs passengers. Prior to the flight the application automatically scans the passenger lists for passenger characteristics that you have defined.
Key features
- Pre-handling of:
- gold & silver status customers
- ID travelers, families with children, unaccompanied minors
- special needs passengers - The product guarantees seat allocation for your most valuable passengers
- No more manual assignment by your agents
- Extensive configuration possibilities
- Pre-defined modules streamline fast adjustments
- Easy-to-use web interface
Key benefits
- Automated processes save your agents valuable working time
- Increase in customer satisfaction
- Fast response to changed circumstances
Do you want to make sure that your most valuable passengers are completely satisfied with their seats? Do you want to give your agents have more time for these customers so they can give them the attention they deserve? Then you should contact us! We will be glad to help you.
Target group
As a part of our check-in platform, GroundSolutions/Robot is particularly suitable for airlines that normally perform pre-handling for special passengers manually and would like to automate this process.
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