Components of the AdvancedCargo Platform
Every cargo airline has a demand for high-quality bookings – but the processes involved are highly complex and depend largely on the skill of the customer service agent. With the Selling module, even customer service agents without years of cargo business skills can perform a booking faster and more efficiently.
Today's cargo business is characterized by mounting ground handling costs due to the required human resources involved and demands for more services with faster information. The key to improved efficiency and customer service lies in simplifying and automating the cargo handling process. Lufthansa Systems offers a solution which meets these challenges: AdvancedCargo - Handling.
The highly automated cargo revenue accounting system that provides high-quality data quickly. The module covers all major airfreight accounting business processes. To support effective workflows, the system provides electronic interfaces to various institutions in the airline industry, such as the IATA Clearing House. Standardized interfaces allow the integration of legacy systems or third-party finance systems such as SAP R/3.
AdvancedCargo - Basis contains important services required in all air cargo processes. This module is required by all cargo carriers, unless they have web services performing the same functions.
AdvancedShipment
AdvancedPrices & Charges
AdvancedCentral Data